If you’re looking to cancel your IPSY subscription, you’ve come to the right place. In this comprehensive guide, we’ll walk you through the process of canceling your IPSY membership. Whether you want to cancel online, through your mobile device, or via email or chat, we’ve got you covered. So let’s get started on how to cancel an IPSY subscription.
Understanding IPSY and Its Subscription Plans
Before we delve into the cancellation process, let’s take a moment to understand what IPSY is and the various subscription plans it offers. IPSY is a popular monthly beauty subscription service that delivers personalized makeup and skincare products in a glam bag. The subscription includes products from well-known brands like IT Cosmetics, Anastasia Beverly Hills, and R+Co.
IPSY offers three subscription plans:
- IPSY Glam Bag: At $13 per month, this plan provides you with five mini samples worth over $50.
- IPSY Glam Bag Plus: Priced at $28 per month, this plan includes five full-size products valued at over $120.
- IPSY Glam Bag X: For $55 every three months, you’ll receive a box filled with seven or eight handpicked full-size products worth over $350. This plan is curated by celebrities and makeup tastemakers.
Now that we have a better understanding of IPSY and its subscription plans, let’s dive into the cancellation process.
How to Cancel IPSY Subscription Online
If you prefer canceling your IPSY subscription online, follow these simple steps:
- Log in to your IPSY account on the website.
- Go to the “Account” section.
- Click on “View Membership.”
- Select “Manage Membership” and then choose “Help Me Stop My Membership.”
- You’ll have the option to skip a month or cancel your membership entirely. Choose the latter.
- Provide a reason for canceling your subscription and continue.
- IPSY will automatically generate an email sent to your inbox.
- To confirm your cancellation, click the link in the email.
Note: It’s crucial to click the confirmation link in the email to successfully cancel your IPSY Glam Bag subscription.
How to Cancel IPSY Subscription on Mobile Devices
If you prefer canceling your IPSY subscription on your mobile device, here’s how to do it:
For iPhone or iPad users:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select “Subscriptions.”
- Find the IPSY Glam Bag subscription and click on it.
- Confirm your cancellation.
For Android users:
- Open the Google Play Store.
- Tap the menu button.
- Go to “Subscriptions.”
- Find the IPSY Glam Bag subscription and select it.
- Click “Cancel Subscription” and follow the prompts to deactivate your account.
How to Cancel IPSY Subscription on a Mac Computer
If you’re using a Mac computer, follow these steps to cancel your IPSY subscription:
- Open the App Store on your Mac.
- Click on your name.
- Select the “View Information” tab (sign in if necessary).
- Click on “Subscriptions.”
- Choose “Manage” and then click “Cancel Subscription.”
How to Cancel IPSY Subscription by Email
If you prefer canceling your IPSY subscription by email, follow these steps:
- Draft an email to [email protected].
- Provide your account information, including your username or email associated with the account, the subscription plan you want to deactivate, and your reason for canceling.
- Send your email.
How to Cancel IPSY Subscription via Chat
If you’d rather cancel your IPSY subscription via chat, here’s what you need to do:
- Go to the IPSY website.
- Scroll down to the Help Center.
- In the bottom right corner, click on the question mark icon.
- When the options appear, select “Cancel Membership.”
- Confirm that you want to cancel your IPSY Glam Bag subscription.
- Click “Yes” to proceed with the cancellation.
What Are IPSY Refreshments?
Aside from the Glam Bag subscription, IPSY also offers IPSY Refreshments, a membership that focuses on clean face and body products. With IPSY Refreshments, you can test out products to determine if they’re suitable for your skincare routine. The pricing for IPSY Refreshments starts at $6.
IPSY Refreshments sends you a selection of products initially, and then introduces new products or makes recommendations based on your preferences. You have the flexibility to add, remove, or skip products from your IPSY account as needed.
How to Cancel Certain IPSY Refreshments
Canceling IPSY Refreshments follows a similar process to canceling your Glam Bag membership. Here’s how to do it:
- Log in to your IPSY account.
- Select the “Refreshments” tab.
- Tap on “Edit Account Settings.”
- Review the items in your bag and choose “I need a break from this item” for the products you no longer wish to receive.
- Indicate the reason you’re no longer interested in a particular product.
- Tap “Stop Future Deliveries.”
You’ll receive an email confirming the changes made to your IPSY account.
How to Cancel an IPSY Refreshments Membership
If you want to cancel your IPSY Refreshments membership entirely, follow these steps:
- Log in to your IPSY account.
- Select “Account.”
- Under “Refreshments,” click on “View Membership.”
- Choose “Stop My Membership.”
- Click “Continue Cancellation.”
- Check your email and confirm the cancellation.
How to Pause an IPSY Glam Bag Subscription
If you don’t want to cancel your IPSY membership entirely but need a break, you have the option to pause your account for 1–3 months. This pause can help you avoid overdraft fees associated with the membership. Here’s how to pause your IPSY subscription:
- Log in to your IPSY account.
- Click on “Account.”
- Tap on “Edit Membership Settings” under “General.”
- Click on “Membership” and then select “Manage Membership” under “IPSY Membership.”
- Choose “Pause My Membership.”
By pausing your membership, you can temporarily suspend your IPSY Glam Bag subscription.
Important Information about Cancellation
It’s essential to confirm your cancellation before 12 pm PT on the last day of each month. If you fail to cancel by this deadline, your IPSY Glam Bag will be on its way, and your credit or debit card will be charged for future Glam Bags. Make sure to complete all necessary steps, including clicking the confirmation link in your email, to ensure a successful cancellation.
To resubscribe to IPSY in the future, reactivate your IPSY Glam Bag membership and add the products you’d like to receive back to your cart. This way, your Glam Bag will be delivered to you again starting from the following month.
Frequently Asked Questions
If I have an annual subscription, will I get a refund?
If you have an annual IPSY Glam Bag subscription and decide to cancel, you will still receive the remaining boxes until the end of your billing cycle. However, no refund will be provided since you’ve already paid for all the boxes in your billing cycle. To avoid automatic renewal, be sure to cancel your subscription online, by email, chat, or through your mobile device before the next billing cycle.
Why am I charged even though I canceled my membership last month?
If you’re charged for an IPSY Glam Bag even after canceling your membership, it’s possible that IPSY hasn’t confirmed your cancellation. After submitting your cancellation request, IPSY should have sent you an email with a confirmation link. Make sure to click on that link to finalize the cancellation.
Is there a cost associated with canceling IPSY?
No, IPSY does not charge any fees for canceling your subscription. You can cancel your membership at any time without incurring any costs.
Can I cancel an IPSY order?
If you decide you no longer want to receive an IPSY order, you can log in to your IPSY Glam Bag account, go to “Account,” “Edit Account Settings,” and select “Membership.” From there, you can choose to skip a month. Unfortunately, once IPSY has shipped your order, it cannot be canceled. If you encounter any technical difficulties with your IPSY account, reach out to IPSY customer support at [email protected].
In conclusion, canceling your IPSY subscription is a straightforward process. Whether you choose to cancel online, through your mobile device, by email, or via chat, following the steps outlined in this guide will help you successfully cancel your IPSY membership. Take control of your subscription and make changes that align with your beauty and skincare needs.
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