If you’re considering canceling your Amazon Prime membership, you’re not alone. With the cost of $14.99 a month or $139 a year, it’s important to evaluate whether the benefits of Prime are still worth it for you. Whether you want to save on subscription fees or align your spending with your values, we’ve got you covered.
In this comprehensive guide, we’ll walk you through the step-by-step process of canceling your Amazon Prime membership on both desktop and mobile platforms. We’ll also address common questions about refunds and canceling free trials. Let’s get started!
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Canceling Amazon Prime Membership on Desktop
Step 1: Log In to Your Account
To begin the cancellation process on your desktop, open your preferred web browser and visit the Amazon website (www.amazon.com). Log in to your Amazon account by entering your registered email or phone number and password.
Step 2: Access Your Prime Membership Settings
Once you’ve successfully logged in, locate the “Accounts and List” drop-down menu on the top right corner of the window. Click on it and select “Your Prime Membership” from the options.
Step 3: Initiate the Cancellation Process
Within the Prime Membership settings page, you’ll find the option to “End Membership” under the “Manage Membership” section on the right-hand side of the screen. Click on “End Membership” to proceed with canceling your Prime membership.
Step 4: Confirm the Cancellation
Amazon values its customers and wants to ensure you’re making an informed decision. You’ll be redirected to a new page where Amazon will ask if you’re sure you want to leave. If you’re certain about canceling, click on “I Do Not Want My Benefits” and continue with the cancellation process. On the next page, click “Continue to Cancel” to finalize the cancellation. If you have an annual subscription, Amazon may prompt you to switch to a monthly plan, but you can decline this offer if it doesn’t suit your needs.
Canceling Amazon Prime Membership on Mobile
Step 1: Open the Amazon App and Sign In
If you prefer to cancel your Prime membership using your mobile device, start by opening the Amazon App on your Android or iPhone. Tap on the person silhouette icon located at the bottom of the screen to access your account. Sign in using your registered email or phone number and password.
Step 2: Access Your Account Settings
Once you’re signed in to your account, tap on “Your Account” under the Account Settings section.
Step 3: Navigate to Your Prime Membership
Within the Account Settings, locate and tap on “Manage Prime Membership” under the Account Settings options.
Step 4: Start the Cancellation Process
Under the “Manage Membership” section, select “Update, cancel and more” from the drop-down menu. You’ll find the option to “End Membership” on this page. Tap on it to initiate the cancellation process.
Step 5: Confirm the Cancellation
After selecting “End Membership,” scroll down the page and tap on “Continue to Cancel.” Amazon will then present you with a confirmation page, offering two options: closing the membership immediately or receiving a reminder three days before the membership automatically renews. Choose “Continue to Cancel” once again to confirm the cancellation. Amazon will provide an end date for your membership, indicating when it will officially terminate.
Getting a Refund After Canceling Amazon Prime
If you haven’t made any purchases or utilized any Prime benefits since your last payment, you’ll be eligible for a full refund upon canceling your Amazon Prime membership. However, if you’ve used your subscription during the current billing cycle, Amazon may deduct the value of any Prime benefits you’ve used from your refund, resulting in a partial credit. It’s important to note that if you cancel within the first three business days of signing up, Amazon will issue a credit for the full membership fee. For more information on refunds, refer to Amazon’s membership cancellation terms and conditions.
Canceling Amazon Prime Free Trial
If you’re currently enjoying a free trial of Amazon Prime, it’s crucial to cancel before the trial period ends to avoid being automatically enrolled as a paying member. Follow these steps to cancel your free trial:
- Log in to your Amazon account using your registered email address or phone number and password.
- Navigate to the Account Settings section.
- Find the option for managing your Prime membership under Account Settings.
- Select “End Membership” to initiate the cancellation process.
- Follow the prompts to confirm the cancellation and terminate your Prime membership.
Frequently Asked Questions
Can I cancel Amazon Prime and get a refund?
Yes, you can receive a refund after canceling your Amazon Prime membership if you haven’t made any purchases or used any Prime benefits since your last payment. Amazon will issue a full refund under these circumstances. However, if you’ve utilized your subscription during the current billing cycle, Amazon may deduct the value of any Prime benefits you’ve used from your refund, resulting in a partial credit.
How do I cancel Amazon Prime Video membership?
To cancel your Amazon Prime Video membership, follow the same steps outlined earlier in this guide for canceling your Amazon Prime membership. The cancellation process for Prime Video is linked to your overall Prime membership. By canceling Prime, you’ll also cancel your Prime Video membership.
How do I cancel Amazon Prime membership auto-renewal?
To cancel the auto-renewal feature of your Amazon Prime membership, follow the cancellation steps provided earlier in this guide. By canceling your Prime membership, you’ll ensure that your membership doesn’t automatically renew. However, keep in mind that you’ll retain access to Prime benefits until the end of your current billing cycle.
Wrapping Up
Canceling your Amazon Prime membership is a straightforward process, whether you choose to do it on your desktop or through the mobile app. By following the step-by-step instructions provided in this guide, you can easily terminate your Prime membership and evaluate whether it’s the right fit for your needs. Remember to consider the potential refund options based on your usage and timing of cancellation. If you have any additional questions or concerns, reach out to Amazon’s customer service for further assistance.
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